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RETAIL & E-COMMERCE

Being the biggest consumption driver in the India growth story among sectors at Technopak, retail and e-commerce has emerged as one of the most dynamically-evolving, rapidly digitizing sector, aided by a young population to peg the country as the second-largest consumer base in the world. As the retail and e-commerce stand at crossroads, it is intriguingly poised to marry the traditional with the modern in the fourth major leap it is set for.

The pandemic has accelerated the drastic shift from traditional to digital and the sector is now evolving towards an omni-channel experience for players and buyers alike. The pandemic has proved a boon, so to speak. It has been a catalyst in the evolution of retail into a more digitally-enabled space.

In the retail and e-commerce space, Technopak has been assisting international QSR operators, champions in Indian food service operations, food ingredient firms, equipment suppliers in the sector and industry association on business strategy, format strategy, portfolio review, market assessment, opportunity mapping and new concept development.

INDUSTRY SEGMENTS WE SERVE

FORMATS

  • FMCG
  • Food & grocery
  • Electronics, durables, IT and communication
  • Apparel, footwear & accessories
  • Home improvement
  • Health & beauty

RETAILERS

  • Cash and carry
  • Departmental stores
  • Hypermarkets
  • Rural retail
  • E-Tailing
  • Specialty retail
  • Super markets
  • Non store formats

 

RETAIL SERVICE PROVIDER

  • Information technology
  • Logistics companies
  • Products/services
  • Suppliers
  • Warehouse companies

ELEMENTS OF ECOSYSTEM

  • Private equity companies
  • Travel retail
  • Real estate players
  • Indian government
  • Development bodies
  • Public sector
  • Private undertakings

FORMATS

  •  FMCG
  • Food & Grocery
  • Electronics, Durables, It And Communication
  • Apparel, Footwear & Accessories
  • Home Improvement
  • Health & Beauty

RETAILERS

  • Cash And Carry
  • Departmental Story
  • Hypermarkets
  • Rural Retail
  • E-Tailing
  • Specially Retail
  • Super Markets
  • Non Store Formats

RETAIL SERVICE PROOVIDER

  • Information Technology
  • Logistics Companies
  • Products/ Services
  • Suppliers
  • Warehouse Companies

ELEMENTS OF ECOSYSTEM

  • Private Equity Companies
  • Travel Retail
  • Real Estate Players
  • Indian Government
  • Development Bodies
  • Public Sector
  • Undertakings

KEY SERVICE AREAS

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BUSINESS
STRATEGY

Assisting in developing value-creating strategies based on market and industry insights, competition mapping,  international benchmarking and client capabilities

  • Organic growth strategy
  • Growth through partnerships, JVs, and mergers & acquisitions
  • Market feasibility study
  • Brand strategy and portfolio management
  • Channels, brick & mortar, digital, omni-channel
  • Competitive benchmarking and Strategy Development
  • Real estate planning
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PERFORMANCE
ENHANCEMENT

Analyzing operations and management of change to enhance the performance and value of client businesses

  • Productivity enhancement
  • Merchandising and category management
  • Sourcing and supplier management
  • Category management
  • Multi-channel management
  • Distribution effectiveness
  • Pricing, promotions, and range architecture
  • Private label programs
  • Transformation and change
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DIGITAL ADOPTION/
RETAIL 4.0/D2C

Adoption of digital in the Indian industry. Working with traditional and modern formats for adoption of retail 4.0

  • Contextualize digital transformation journey for both modern and traditional retail
  • Omni-channel
  • Technology option evaluation across the value chain
  • Technology vendor partnerships

COMMERCIAL
DUE DILIGENCE

In-depth insights in our sectors of focus and their application for commercial due diligence and industry reports on behalf of investors

  • Business model assessment
  • Risk assessment
  • Revenue and cost drivers
    benchmarking
  • Total addressable market opportunity evaluation
  • Assessment growth and cost drivers assumptions etc.
  • Scenario modelling for business and financial plans
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BESPOKE
RESEARCH

Specific questions around policy support, advocacy, investment thesis, among others, answered through grounds-up research and investigation involving stakeholders across the value chain and cognitive AI tools

  • Research support for public market listing
  • Impact assessment studies
  • Evaluation of sector trends and shifts
  • Sector reports for industry bodies
  • Customer segment analysis
  • Market opportunity mapping
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CUSTOMER
EXPERIENCE

Customer experience is a strategic tool today with digital modularity of customer outreach and multiplicity of customer touchpoints playing a key role

  • Customer experience lifecycle assessments
  • Digitization opportunities & implementation support
  • Benchmarking
  • Customer insights
  • D2C opportunities